Materials may not be able to be dropped off if these requirements are not followed.

1. There is no limit on the amount of leaves, brush, garden trimmings, appliances, empty propane tanks, or grass and thatch clippings when the work was completed by a Solid Waste Program customer.
2. Businesses, contractors, persons for hire or barter, private organizations, and not-for-profit organizations are not permitted to use the Citizen Convenience Center. Commercial or contractor vehicles displaying company markings on the vehicle will not be allowed.
3. Customers must provide a City utility bill addressed to the user that shows that the user is billed for the program and either a valid Illinois Driver’s License or valid Illinois State ID Card with name matching the utility bill. All documentation must be shown to staff at the facility. Illinois Driver’s Licenses and Illinois State ID Cards will be scanned to record the customer’s address to track materials coming into the facility.
4. Customers are responsible for unloading their own materials into the appropriate locations as directed by the City employee on-site.
5. Refrigerators and/or freezers must have the doors removed and cannot contain food or bulk. 
6. Empty propane tanks must have the valves removed.